Terms & Conditions All orders are accepted by Electrex World Ltd on these conditions of sale, unless otherwise agreed in writing by a Director of the company. All descriptions and illustrations contained in this catalogue, or any prices are intended merely to present the general idea of the Products and nothing contained in any of them shall form any part of the contract between Electrex World Ltd and the Customer. No liability can be accepted for errors or omissions in any technical data or literature supplied to the customer.
Pricing All international orders are subject to shipping restrictions and surcharges where applicable. All prices listed are in UK pounds, American dollars and Euros, they do not include VAT (only charged on UK & Euro orders) or shipping costs. American and Euro prices may change depending on exchange rates.
Quotations Quotations are valid for thirty days. They may be withdrawn at any time before issue of an “Order Acknowledgement” or despatch of the goods whichever occurs first. Electrex World Ltd reserves the right to refuse an order once accepted. All quotations are subject to VAT at the applicable rate.
Payment For account customers’ payment shall be made in full no later than thirty days from the date of invoice. Deliveries will be suspended where payment is not received in accordance with the above. Most credit and debit cards are accepted only as payment when ordering. Credit card payments may be subject to the authorisation procedure and will be refused by Electrex World Ltd should the issuing card authority not authorise payment.
Ordering Orders will be accepted by telephone, fax, e-mail and on-line. Unless the customer has an account with Electrex World Ltd payment must be made by credit or debit card. For orders sent by fax or e-mail please ensure you include the following information: your name, mailing address, shipping address (if different), phone number and payment method. If paying by credit/debit card please include the card number, signature, expiry date and if using a switch card the issue number.
Electrex World Ltd may in certain circumstances, decline to trade with any company or individual. Also and not withstanding any other provisions of these conditions of sale, Electrex World Ltd may decline to accept any order, whether or not payment has been received, by giving the customer written notice of non-acceptance within one working day of receipt of an order. Should a customer’s order not be accepted in respect of which payment has been received, the full amount of any such payment will be refunded.
Exports The customer acknowledges that any products or technical data may be subject to the export control restrictions applicable to Electrex World Ltd and/or the customer under U.K. or foreign laws or regulations. The customer will not do or omit to do anything that would place Electrex World Ltd in breach of the said laws and regulations.
Delivery Normally, orders received are despatched within 24 hours. Electrex World Ltd accepts no responsibility for failure to deliver within the estimated delivery times. Electrex World Ltd reserves the right to deliver in more than one shipment. A charge will be made against orders to cover the cost of carriage and pocking. Special deliveries will incur extra costs.
Shortages or damage in transit The customer must inspect delivered products as soon as is reasonably possible following delivery. Any damage or shortage must be reported to Electrex World Ltd within seven working days. If the customer fails to give such notice, the product shall be conclusively presumed to be in all respects in accordance with the contract, and free from any fault or defect which would be apparent on reasonable examination. The customer shall be deemed to have accepted the products accordingly.
Warranty & Returns Most road bike components are guaranteed for one year and for off-road bikes six months from the date of despatch. Electrex World Ltd guarantees, at its discretion, to refund the price of the goods or to replace free of charge any goods found to our satisfaction to be defective within twelve (road bikes)/six (off-road bikes) months from the date of despatch, provided that the goods have not been subjected to conditions beyond their specification. Electrex World Ltd will undertake to test any defective goods. If these goods are found to be in good working order Electrex World Ltd reserve the right to make an administration charge of £15.00 to the customer.
Electrex World Ltd will not accept returned goods without prior consent, except under guarantee. A handling charge may be made on returned goods. All returns must be accompanied by a copy of the original invoice. If Electrex World Ltd agree to accept returned goods other than under guarantee the goods shall be in original condition. Any delivery charges incurred will not be refunded. Faulty goods must be returned carriage paid and with full details of failure.
Cancellation Cancellation of orders can only be accepted after prior agreement. All cancellations will be subject to a cancellation charge.
Liability Electrex World Ltd accept no liability in relation to consequential damage, injury, death or loss of revenue arising from defective items. |
